# Avande | Physician-Led Healthcare Cost Management URL: https://avande.net/ Markdown: https://avande.net/index.md Last updated: 2026-10-09 Physician-led healthcare decisions # Decisions that cut cost, not care. Board-certified physicians review prior authorizations, claims and utilization, so health plans and employers pay for the right care, faster. [Talk to a physician-led team](https://avande.net/contact) - BOARD-CERTIFIED PHYSICIANS - 46% AVERAGE SAVINGS - $0 BALANCE BILLING > Avandé is a physician-led healthcare cost management company. Our board-certified, specialty-matched physicians have delivered $500M+ in cost savings for the organizations that pay for care. - 100% Of claims scanned daily for billing errors - 0.5% Of claims, at minimum, flagged for physician review - 62% Of flagged claims generate measurable savings - 40% Estimated average savings on flagged claims Our approach ## We don't replace your vendors. We add the layer they miss. Most vendors review the claim. Avandé reviews the care behind it. A 50% discount on an inappropriate claim is still an inappropriate payment. \+ AVANDÉ Physician review of the care 46% - PPO discounts - Reference-based pricing - Coding edits - Payment integrity tools - Prior authorization vendors YOUR EXISTING COST CONTAINMENT What we do ## Four ways we cut cost without cutting care. - PRE-SERVICE ### Care Assurance Specialty-matched physicians review care before it happens, against current evidence-based guidelines. 0.0003% OVERTURNED Explore [Care Assurance](https://avande.net/what-we-do/care-assurance) - POST-SERVICE ### Forensic Claims Validation Physicians read the full medical record to find what automated edits miss: miscoding, unsupported stays and excess services. 46% AVG. SAVINGS Explore [Forensic Claims Validation](https://avande.net/what-we-do/forensic-claims-validation) - ONGOING ### Clinical Surveillance Ongoing monitoring of utilization flags outliers early, and physicians review each flag before action. 62% GENERATE SAVINGS Explore [Clinical Surveillance](https://avande.net/what-we-do/clinical-surveillance) - TECHNOLOGY ### Healthcare IT Services Custom development, legacy modernization and FHIR and X12 EDI integration, supported 24/7/365. FHIR + X12 EDI Explore [Healthcare IT Services](https://avande.net/what-we-do/healthcare-it-services) Case studies ## What automated review missed. CS-01 · FORENSIC CLAIMS VALIDATION Determined ### Trauma DRG miscoding A clean claim every scrubber would have paid. CASE Trauma admission billed as DRG 003 PROBLEM One trach kit charge, no supporting care RESOLUTION Corrected to DRG 957 Original payment $468K Final payment $238K Total savings $230K CS-02 · CARE ASSURANCE Determined ### Notes vs. objective testing Approved by another vendor. Caught by Avandé physicians. CASE Carotid and vertebral catheter placement PROBLEM 80% obstruction claimed RESOLUTION Records showed 15% and 55% Claimed 80% Required 70% Total savings $388K How Avandé works ## Measure. Manage. Improve. Avandé turns utilization data into physician decisions, and physician decisions into measurable savings. 1. ACT 01 ### Measure Avandé analyzes utilization data to show where cost and risk concentrate. 100% OF CLAIMS SCANNED DAILY 2. ACT 02 ### Manage Board-certified physicians lead clinical, legal and financial review of every flagged case. PHYSICIAN DETERMINATION 3. ACT 03 ### Improve Decisions lower cost and risk while protecting patient safety and outcomes. $500M+ SAVED Who we serve ## Built for the people who pay for care. [See who we serve](https://avande.net/who-we-serve) - ### Health plans & TPAs Claims and utilization review that holds up on appeal. [Health plans & TPAs](https://avande.net/who-we-serve#health-plans) - ### Employers Lower self-funded plan costs, same networks. [Employers](https://avande.net/who-we-serve#employers) - ### Stop-loss & reinsurance Large-claim review and risk mitigation. [Stop-loss & reinsurance](https://avande.net/who-we-serve#stop-loss) - ### Providers & ACOs Clear, fast determinations. [Providers & ACOs](https://avande.net/who-we-serve#providers) - ### Legal & compliance Expert medical record review. [Legal & compliance](https://avande.net/who-we-serve#legal) Why Avandé ## Physicians decide. Technology accelerates. ![An Avandé physician reviewing a case checklist on screen](https://avande.net/_astro/physician-review.Bo4HB5lK_YciWt.webp) 1. ### Physicians decide, AI assists Board-certified, specialty-matched physicians make every call. 2. ### Defensible decisions Cited criteria and a full audit trail on every case. 3. ### Avandé technology Physicians and engineers under one roof, building our own review platform. 4. ### 30+ years of results $500M+ in savings delivered. - SOC 2 Type II - HIPAA - PHI Protection - PII Safeguards HITRUST certification in progress. FAQ ## Straight answers. ### What is Avandé? Avandé is a physician-led healthcare cost management company. Our board-certified, specialty-matched physicians have delivered $500M+ in cost savings for health plans, TPAs, employers, stop-loss carriers, providers and legal teams. ### Do physicians or AI make the clinical decisions? Physicians do. Our platform prepares the evidence and keeps the audit trail; it never replaces clinical judgment. ### How often are Avandé decisions overturned? Rarely. 3 out of 10,000 cases (0.0003%) are overturned on appeal. ### What does forensic claims validation find that automated edits miss? Unsupported admissions, DRG miscoding, excessive services, misrepresented findings, inappropriate treatment pathways and fraudulent billing, found in the full medical record. ### Is Avandé HIPAA compliant? Yes. Avandé is SOC 2 Type II and HIPAA compliant, signs a BAA for client PHI, and uses AES-256, TLS 1.2+, MFA and US data residency. HITRUST certification is in progress. ### How do we get started? Send a few sentences through the form or call 1-833-328-2633. Our team reads every message. Talk to a physician-led team ## Tell us what you're reviewing. A few sentences are enough. [Let's Talk](https://avande.net/contact) or call **1-833-328-2633** --- # Prior Authorization Review by Physicians | Avandé URL: https://avande.net/what-we-do/care-assurance Markdown: https://avande.net/what-we-do/care-assurance.md Last updated: 2026-10-09 PRE-SERVICE # Care Assurance Physician-led prior authorization review Specialty-matched physicians review care before it happens. - Health plans & TPAs - Employers - Providers & ACOs [Discuss Care Assurance](https://avande.net/contact) 0.0003% OVERTURNED ## The problem Inappropriate care isn’t only futile. It’s often harmful. Treatments that were right five years ago may not be best practice today. Overview ## What we do. Care Assurance is Avandé’s physician-led prior authorization review. Board-certified, specialty-matched physicians check that requested care is necessary and follows current evidence, before it happens. ### Key benefits 1. Fewer unnecessary procedures SPECIALTY-MATCHED REVIEW 2. Decisions that hold up 0.0003% OVERTURNED ON APPEAL 3. Safer patients CURRENT EVIDENCE-BASED CRITERIA ### WHAT WE CATCH - Care outside evidence-based guidelines - Treatments built on outdated assumptions - Excessive or duplicative testing - High-cost care with no outcome gain HOW IT WORKS ## Four steps. One standard. 1. Received ### Step 01: Request received 2. In review ### Step 02: Specialty matched 3. In review ### Step 03: Physician review 4. Determined ### Step 04: Determination issued EVERY STEP RUNS ON ANSERA PORTAL Results ## Measured, not promised. 0.0003% Decisions overturned on appeal $0 Balance billing $1.4M Employer A · one-year savings CASE STUDY · CS-02 ### Notes vs. objective testing 80% obstruction claimed. Records showed 15% and 55%. $388K Total savings Why Avandé ## Care, not just claims. Other vendors check the claim. Our physicians check the care, before it happens. - SOC 2 Type II - HIPAA - BAA - PHI Protection typical vendor compared with Avandé | TYPICAL VENDOR | AVANDÉ | | --- | --- | | Reviews the claim | Reviews the clinical care | | Validates coding | Validates medical necessity | | Applies rules | Applies physician judgment | | Accepts claims at face value | Verifies the documentation | FAQ ## Straight answers. ### How often are decisions overturned? Rarely. 3 out of 10,000 cases (0.0003%) are overturned on appeal. ### Who makes the determination? A board-certified physician in the same specialty as the requested care. ### What criteria do you use? Evidence-based clinical guidelines, cited in every determination. ### Do you support peer-to-peer reviews? Yes. Specialty-matched physicians are available for peer-to-peer discussions. Talk to a physician-led team ## Discuss Care Assurance. A few sentences are enough. [Let's Talk](https://avande.net/contact) or call **1-833-328-2633** ## More ways we help - POST-SERVICE ### Forensic Claims Validation Explore [Forensic Claims Validation](https://avande.net/what-we-do/forensic-claims-validation) - ONGOING ### Clinical Surveillance Explore [Clinical Surveillance](https://avande.net/what-we-do/clinical-surveillance) - TECHNOLOGY ### Healthcare IT Services Explore [Healthcare IT Services](https://avande.net/what-we-do/healthcare-it-services) --- # Clinical Claims Surveillance & Payment Integrity | Avandé URL: https://avande.net/what-we-do/clinical-surveillance Markdown: https://avande.net/what-we-do/clinical-surveillance.md Last updated: 2026-10-09 ONGOING # Clinical Surveillance Continuous, physician-overseen claims monitoring Catch harmful patterns before they become major losses. - Health plans & TPAs - Employers - Stop-loss & reinsurance [Discuss surveillance](https://avande.net/contact) 62% GENERATE SAVINGS ## The problem Thousands of small inappropriate payments can hurt as much as one catastrophic claim. Periodic audits find them only after they’re paid. Overview ## What we do. Clinical Surveillance is Avandé’s continuous claims monitoring. Every claim is scanned daily, outliers are flagged, and physicians review each flag before action, catching patterns periodic audits miss. ### Key benefits 1. Losses stopped early EVERY CLAIM, EVERY DAY 2. Better provider behavior UP TO 70% FEWER TESTS BILLED 3. Action only on real problems PHYSICIAN REVIEW OF EVERY FLAG ### WHAT WE FLAG - Recurring overutilization - Inappropriate billing - Clinical outliers HOW IT WORKS ## Four steps. One standard. 1. Live ### Step 01: Scan every claim daily 2. Flagged ### Step 02: Flag outliers 3. In review ### Step 03: Physician review 4. Determined ### Step 04: Act and report EVERY STEP RUNS ON ANSERA PORTAL Results ## Measured, not promised. 100% Of claims scanned daily 0.5% Selected for deeper review 62% Of selected claims generate savings CASE STUDY · CS-03 ### Excessive lab testing 400+ claims, nearly $500K. Payment stopped. 70% Fewer tests billed since Why Avandé ## Daily, not quarterly. Problems are caught as they start, not months later in an audit. - SOC 2 Type II - HIPAA - BAA - PHI Protection periodic audit compared with Avandé | PERIODIC AUDIT | AVANDÉ | | --- | --- | | Quarterly or annual | Every claim, every day | | Looks back | Looks ahead | | Losses already paid | Stopped before payment | FAQ ## Straight answers. ### How is this different from an audit? Audits look back periodically. Surveillance scans every claim daily and stops problems early. ### Who reviews the flags? Board-certified physicians review every flag before any action. ### What does it save? 62% of claims selected for deeper review generate savings. ### Do we need new systems? No. We connect to your claims data through FHIR, X12 EDI or API. Talk to a physician-led team ## Discuss surveillance. A few sentences are enough. [Let's Talk](https://avande.net/contact) or call **1-833-328-2633** ## More ways we help - PRE-SERVICE ### Care Assurance Explore [Care Assurance](https://avande.net/what-we-do/care-assurance) - POST-SERVICE ### Forensic Claims Validation Explore [Forensic Claims Validation](https://avande.net/what-we-do/forensic-claims-validation) - TECHNOLOGY ### Healthcare IT Services Explore [Healthcare IT Services](https://avande.net/what-we-do/healthcare-it-services) --- # Forensic Medical Claims Review | Avandé URL: https://avande.net/what-we-do/forensic-claims-validation Markdown: https://avande.net/what-we-do/forensic-claims-validation.md Last updated: 2026-10-09 POST-SERVICE # Forensic Claims Validation Physician review of the full medical record Find the improper payments automated edits miss. - Health plans & TPAs - Stop-loss & reinsurance - Legal & compliance [Discuss claims validation](https://avande.net/contact) 46% AVG. SAVINGS ## The problem A 50% discount on an inappropriate claim is still an inappropriate payment. Most vendors review the claim. Avandé reviews the care behind it. Overview ## What we do. Forensic Claims Validation is Avandé’s physician-led review of high-cost claims. Physicians and certified coders read the complete medical record to confirm billed care was necessary, documented and supported. ### Key benefits 1. Pay only for supported care FULL MEDICAL RECORD REVIEW 2. Savings beyond your discounts 46% AVG. SAVINGS 3. Fewer improper payments PHYSICIAN + CERTIFIED CODER FINDINGS ### WHAT WE CATCH - Unsupported admissions - DRG miscoding - Excessive services - Misrepresented clinical findings - Inappropriate treatment pathways - Fraudulent billing HOW IT WORKS ## Four steps. One standard. 1. Received ### Step 01: Claim flagged 2. In review ### Step 02: Records requested 3. In review ### Step 03: Physician and coder review 4. Determined ### Step 04: Findings and recovery EVERY STEP RUNS ON ANSERA PORTAL Results ## Measured, not promised. 46% Avg. savings over existing discounts $51M TPA A · 10-year savings $14.1M Stop Loss A · 10-year savings CASE STUDY · CS-01 ### Trauma DRG miscoding A clean claim every scrubber would have paid. $230K Total savings Why Avandé ## We review the medicine. Our largest savings came from claims every other reviewer had already approved. - SOC 2 Type II - HIPAA - BAA - PHI Protection typical vendor compared with Avandé | TYPICAL VENDOR | AVANDÉ | | --- | --- | | Checks codes and payment rules | Reads the full medical record | | Discounts the bill | Eliminates inappropriate payments | | Accepts claims at face value | Verifies every clinical assertion | FAQ ## Straight answers. ### What does this find that automated edits miss? Unsupported admissions, DRG miscoding, excessive services and misrepresented findings, found in the full medical record. ### Who reviews the claims? Board-certified physicians working with certified coders. ### Which claims do you review? High-cost and flagged claims, prepayment or post-payment. ### What savings can we expect? 46% average savings, over and above your existing discounts. Talk to a physician-led team ## Discuss claims validation. A few sentences are enough. [Let's Talk](https://avande.net/contact) or call **1-833-328-2633** ## More ways we help - PRE-SERVICE ### Care Assurance Explore [Care Assurance](https://avande.net/what-we-do/care-assurance) - ONGOING ### Clinical Surveillance Explore [Clinical Surveillance](https://avande.net/what-we-do/clinical-surveillance) - TECHNOLOGY ### Healthcare IT Services Explore [Healthcare IT Services](https://avande.net/what-we-do/healthcare-it-services) --- # Healthcare IT Services: FHIR & X12 EDI Integration | Avandé URL: https://avande.net/what-we-do/healthcare-it-services Markdown: https://avande.net/what-we-do/healthcare-it-services.md Last updated: 2026-10-09 TECHNOLOGY # Healthcare IT Services Healthcare-native engineering, end to end We build, modernize, integrate and support the systems payers rely on. - Health plans & TPAs - Providers & ACOs [Discuss IT services](https://avande.net/contact) FHIR + X12 EDI ## The problem Every decision is only as fast as the systems behind it. Legacy systems slow every review that depends on them. Overview ## What we do. Healthcare IT Services is Avandé’s in-house engineering team. We build, modernize, integrate and support payer systems on the same healthcare data standards our review platform runs on. ### Key benefits 1. Faster, cleaner data exchange FHIR · X12 EDI 2. Modern systems, no disruption LEGACY MODERNIZATION 3. Always-on support 24/7/365 IN-HOUSE TEAM ### WHAT YOU GET - One accountable team - 24/7/365 support - Systems that stay current HOW WE ENGAGE ## Four steps. One standard. 1. Received ### Step 01: Discover 2. In review ### Step 02: Design 3. In review ### Step 03: Build and integrate 4. Live ### Step 04: Support EVERY STEP RUNS ON ANSERA PORTAL Results ## Measured, not promised. 24/7/365 Support FHIR and X12 EDI native In-house Engineering team Why Avandé ## Standards in. Answers out. Our physicians and engineers work under one roof, so the systems we build speak healthcare. - SOC 2 Type II - HIPAA - BAA - PHI Protection typical it vendor compared with Avandé | TYPICAL IT VENDOR | AVANDÉ | | --- | --- | | Generic engineers | Healthcare-native engineers | | Hand-offs between vendors | One in-house team | | Business-hours support | 24/7/365 support | | Custom formats | FHIR and X12 EDI | FAQ ## Straight answers. ### What standards do you work with? FHIR, X12 EDI and modern APIs. ### Can you modernize legacy systems? Yes. We migrate and modernize without disrupting operations. ### Who does the work? Avandé’s own healthcare-native engineering team. ### Do you provide ongoing support? Yes, 24/7/365. Talk to a physician-led team ## Discuss IT services. A few sentences are enough. [Let's Talk](https://avande.net/contact) or call **1-833-328-2633** ## More ways we help - PRE-SERVICE ### Care Assurance Explore [Care Assurance](https://avande.net/what-we-do/care-assurance) - POST-SERVICE ### Forensic Claims Validation Explore [Forensic Claims Validation](https://avande.net/what-we-do/forensic-claims-validation) - ONGOING ### Clinical Surveillance Explore [Clinical Surveillance](https://avande.net/what-we-do/clinical-surveillance) --- # Who We Serve: Health Plans, Employers, Stop-Loss | Avandé URL: https://avande.net/who-we-serve Markdown: https://avande.net/who-we-serve.md Last updated: 2026-10-09 Who we serve # Built for the people who pay for care. Avandé serves five kinds of buyers with one standard: a board-certified, specialty-matched physician makes every determination. 1. [01 Health plans & TPAs](https://avande.net/#health-plans) 2. [02 Employers](https://avande.net/#employers) 3. [03 Stop-loss & reinsurance](https://avande.net/#stop-loss) 4. [04 Providers & ACOs](https://avande.net/#providers) 5. [05 Legal & compliance](https://avande.net/#legal) 01 · PAYERS ## Health plans & TPAs Claims and utilization review that holds up on appeal. Avandé gives health plans and TPAs physician-led prior authorization, claims and utilization review, with cited criteria and a full audit trail on every case. ![Two health plan analysts at a desk reviewing a claims dashboard on a monitor, one pointing at the charts.](https://avande.net/_astro/serve-health-plans.BT3E1lDX_ZfkF2J.webp) ### Relevant services - [Care Assurance Care reviewed before it happens.](https://avande.net/what-we-do/care-assurance) - [Forensic Claims Validation Full-record review of high-cost claims.](https://avande.net/what-we-do/forensic-claims-validation) - [Clinical Surveillance Ongoing outlier detection.](https://avande.net/what-we-do/clinical-surveillance) - [Healthcare IT Services FHIR and X12 EDI integration.](https://avande.net/what-we-do/healthcare-it-services) 02 · SELF-FUNDED PLANS ## Employers Lower self-funded plan costs, same networks. Avandé helps self-funded employers lower plan costs by reviewing high-cost care before and after service, without changing networks. ![Two benefits leaders at a conference table going over printed plan cost reports beside a laptop.](https://avande.net/_astro/serve-employers.BD9GiDS9_Z1vUwD7.webp) ### Relevant services - [Care Assurance Right care approved before it happens.](https://avande.net/what-we-do/care-assurance) - [Forensic Claims Validation Pay only for care the record supports.](https://avande.net/what-we-do/forensic-claims-validation) - [Clinical Surveillance Spot cost trends before renewal.](https://avande.net/what-we-do/clinical-surveillance) 03 · RISK ## Stop-loss & reinsurance Large-claim review and risk mitigation. Avandé reviews large claims in the full medical record, so stop-loss carriers and reinsurers pay only for supported care. ![A risk analyst at a standing desk studying large-claim trend charts across two monitors, with one claim flagged.](https://avande.net/_astro/serve-stop-loss.BOqR1hbF_1nIYcg.webp) ### Relevant services - [Forensic Claims Validation Physician review of every large claim.](https://avande.net/what-we-do/forensic-claims-validation) - [Clinical Surveillance Early warning on high-risk members.](https://avande.net/what-we-do/clinical-surveillance) 04 · PROVIDERS ## Providers & ACOs Clear, fast determinations. Avandé gives providers and ACOs clear prior authorization determinations, made by a physician in the same specialty. ![A physician in a white coat at his office desk annotating a patient chart.](https://avande.net/_astro/serve-providers.BWa2Iczg_Z1aPeTF.webp) ### Relevant services - [Care Assurance Specialty-matched, peer-to-peer ready.](https://avande.net/what-we-do/care-assurance) - [Healthcare IT Services Connect EHRs over FHIR.](https://avande.net/what-we-do/healthcare-it-services) 05 · LEGAL & COMPLIANCE ## Legal & compliance Expert medical record review. Avandé physicians review medical records for legal and compliance teams, trained in legal, regulatory and financial healthcare matters. ![An attorney in a law library office reviewing a medical record, with scales of justice on the desk.](https://avande.net/_astro/serve-legal.cDHguslE_xj5hH.webp) ### Relevant services - [Forensic Claims Validation Findings documented in the full record.](https://avande.net/what-we-do/forensic-claims-validation) FAQ ## Is Avandé right for us? ### Who does Avandé work with? Avandé works with organizations that pay for healthcare: health plans and TPAs, self-funded employers, stop-loss carriers and reinsurers, providers and ACOs, and legal and compliance teams. ### Do we have to change networks or vendors? No. Avandé reviews care and claims alongside your current networks, TPA and systems. ### Who makes the determinations? Board-certified, specialty-matched physicians make every determination. Our platform prepares the evidence and keeps the audit trail. ### How often are decisions overturned? Rarely. 3 out of 10,000 cases (0.0003%) are overturned on appeal. ### How do we get started? Send a few sentences through the contact form or call 1-833-328-2633. Our team reads every message. Don't see yourself here? ## Tell us what you're reviewing. A few sentences are enough. [Let's Talk](https://avande.net/contact) or call **1-833-328-2633** --- # Company: Physician-Led Cost Management | Avandé URL: https://avande.net/company Markdown: https://avande.net/company.md Last updated: 2026-10-09 Company # Decisions making a difference. Physicians, clinicians and engineers working toward one goal: the right care at the right cost. ![An Avandé physician in a white coat leading a case discussion with clinicians and engineers around a conference table.](https://avande.net/_astro/company-team.BoU2_T0D_28Ra9h.webp) Who we are ## Right care. Right cost. The short answer Avandé (Avande, Inc.) is a physician-led healthcare cost management company. Our board-certified, specialty-matched physicians have delivered $500M+ in cost savings for the organizations that pay for care. - 30+ Years of healthcare expertise - $500M+ In cost savings delivered - 30+ In-house physician specialties - $3B+ In claims reviewed What we do ## Four services. One standard. - PRE-SERVICE ### Care Assurance 0.0003% OVERTURNED [Care Assurance](https://avande.net/what-we-do/care-assurance) - POST-SERVICE ### Forensic Claims Validation 46% AVG. SAVINGS [Forensic Claims Validation](https://avande.net/what-we-do/forensic-claims-validation) - ONGOING ### Clinical Surveillance 62% GENERATE SAVINGS [Clinical Surveillance](https://avande.net/what-we-do/clinical-surveillance) - TECHNOLOGY ### Healthcare IT Services FHIR + X12 EDI [Healthcare IT Services](https://avande.net/what-we-do/healthcare-it-services) Our physicians ## Every reviewer is a specialist. - Board-certified - Licensed in at least one US state - 1–3 board certifications - Trained in legal, regulatory and financial healthcare matters - Specialty-matched to every case ### 30+ specialties - Cardiology - Cardiology, Electrophysiology - Interventional Cardiology - Cardiac Surgery (Adult) - Cardiac Surgery (Pediatric) - Vascular Surgery - Thoracic Surgery - Pulmonary - Neurology - Neurosurgery - Orthopedic & Spine Surgery - General Surgery - Critical Care Surgery - Plastic Surgery - Transplantation - Hematology/Oncology - Endocrinology - Nephrology - Infectious Disease - Genetics - Family & Internal Medicine - Pediatrics - Obstetrics & Gynecology - Urology - Dermatology - Ophthalmology - Otorhinolaryngology - Psychiatry & Behavioral Medicine - Legislative Healthcare Policy - Regulatory Healthcare Policy Technology ## Medicine and engineering. One roof. Our physicians and engineers work side by side. That's why Ansera Portal, our custom-built platform, is built for real clinical review, and keeps improving every day. - FHIR - X12 EDI - API - SSO - AUDIT TRAIL 1. ### Built in-house Designed and coded by Avandé engineers. 2. ### Maintained Monitored and supported 24/7/365. 3. ### Always improving New criteria, workflows and integrations, shipped continuously. 4. ### Secure by design SOC 2 Type II and HIPAA controls in every release. Trust ## Enterprise-grade security. AES-256 AT REST · TLS 1.2+ IN TRANSIT · MFA · ROLE-BASED ACCESS · US DATA RESIDENCY · BAA - SOC 2 Type II - HIPAA - PHI Protection - PII Safeguards HITRUST certification in progress. FAQ ## Questions clients ask first. ### What is Avandé? A physician-led healthcare cost management company. Board-certified, specialty-matched physicians review prior authorizations, claims and utilization for the organizations that pay for care. ### Who makes the clinical decisions? Board-certified, specialty-matched physicians make every determination. ### Do you replace our existing vendors? No. We add a clinical layer your current cost containment doesn’t offer. ### How often are decisions overturned? Rarely. 3 out of 10,000 cases (0.0003%) are overturned on appeal. ### Is there balance billing? No. $0 balance billing. Cases are either negotiated or written off. ### Is Avandé HIPAA compliant? Yes. SOC 2 Type II and HIPAA compliant, with a BAA, AES-256, TLS 1.2+, MFA and US data residency. ### How do we get started? Send a few sentences through the contact form or call 1-833-328-2633. Talk to a physician-led team ## Tell us what you're reviewing. [Let's Talk](https://avande.net/contact) [Ansera Cloud for Salesforce](https://anseracloud.com/) --- # Contact Avandé: Talk to a Physician-Led Team URL: https://avande.net/contact Markdown: https://avande.net/contact.md Last updated: 2026-10-09 Talk to a physician-led team # Tell us what you're reviewing. A few sentences are enough. Our team reads every message. Reach us directly - 1-833-328-2633 - [Wilmington, DE 39.7463° N, 75.5510° W ↗](https://www.google.com/maps/search/?api=1&query=1000+N+West+St+Suite+1200+Wilmington+DE+19801) - [linkedin.com/company/avande](https://www.linkedin.com/company/avande) Use the contact form on this page to send a message. --- # Accessibility | Avandé URL: https://avande.net/accessibility Markdown: https://avande.net/accessibility.md Last updated: 2026-10-09 Last updated · October 1, 2026 # Accessibility Avandé aims to make avande.net usable by everyone. - [Privacy Policy](https://avande.net/privacy) - [Terms of Service](https://avande.net/terms) - [Cookie Policy](https://avande.net/cookies) - [Accessibility](https://avande.net/accessibility) On this page - [Our standard](https://avande.net/#our-standard) - [What we do](https://avande.net/#what-we-do) - [Known limitations](https://avande.net/#known-limitations) - [Feedback](https://avande.net/#feedback) ## Our standard We design and test avande.net to meet the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. ## What we do Visible focus states, keyboard navigation, a skip link, 44px touch targets, text alternatives for images, sufficient color contrast and support for reduced-motion settings. ## Known limitations Some third-party components, such as the verification widget, may not fully meet our standard. We work with providers to improve them. ## Feedback If you have trouble using any part of the site, contact us and we will provide the information in another format and work to fix the issue. ## Questions about this policy? Use our [contact form](https://avande.net/contact) or call 1-833-328-2633. Avandé, 1000 N. West Street, Suite 1200, Wilmington, DE 19801. --- # Cookie Policy | Avandé URL: https://avande.net/cookies Markdown: https://avande.net/cookies.md Last updated: 2026-10-09 Last updated · October 1, 2026 # Cookie Policy Which cookies avande.net uses, and how to control them. - [Privacy Policy](https://avande.net/privacy) - [Terms of Service](https://avande.net/terms) - [Cookie Policy](https://avande.net/cookies) - [Accessibility](https://avande.net/accessibility) On this page - [What cookies are](https://avande.net/#what-cookies-are) - [Essential cookies](https://avande.net/#essential-cookies) - [Analytics cookies](https://avande.net/#analytics-cookies) - [Marketing cookies](https://avande.net/#marketing-cookies) - [Your choices](https://avande.net/#your-choices) ## What cookies are Cookies are small files stored by your browser. Similar technologies include local storage and pixels. ## Essential cookies Needed for security, spam protection (hCaptcha) and remembering your cookie choice. These are always on. ## Analytics cookies Help us understand how the site is used so we can improve it. These run only if you allow them. ## Marketing cookies Avandé does not use advertising or cross-site tracking cookies. ## Your choices Use in the footer to change your choice at any time. You can also block or delete cookies in your browser settings. ## Questions about this policy? Use our [contact form](https://avande.net/contact) or call 1-833-328-2633. Avandé, 1000 N. West Street, Suite 1200, Wilmington, DE 19801. --- # Privacy Policy | Avandé URL: https://avande.net/privacy Markdown: https://avande.net/privacy.md Last updated: 2026-10-09 Last updated · October 1, 2026 # Privacy Policy How Avandé collects, uses and protects information on avande.net. - [Privacy Policy](https://avande.net/privacy) - [Terms of Service](https://avande.net/terms) - [Cookie Policy](https://avande.net/cookies) - [Accessibility](https://avande.net/accessibility) On this page - [Scope](https://avande.net/#scope) - [Information we collect](https://avande.net/#information-we-collect) - [How we use it](https://avande.net/#how-we-use-it) - [Service providers](https://avande.net/#service-providers) - [Don’t send PHI](https://avande.net/#dont-send-phi) - [Security](https://avande.net/#security) - [Retention](https://avande.net/#retention) - [Your rights](https://avande.net/#your-rights) - [Changes](https://avande.net/#changes) ## Scope This policy covers avande.net. Client protected health information (PHI) is handled under each client’s Business Associate Agreement (BAA), not this policy. ## Information we collect Information you send us: name, work email, organization, organization type, interests and your message. Technical data: browser type, device, pages visited and approximate location, collected through essential and, with your consent, analytics cookies. ## How we use it To reply to your enquiry, provide our services, improve the site and keep it secure. We do not sell personal information. ## Service providers We use vetted providers to run the site, including hosting (Cloudflare), form delivery (Web3Forms) and spam protection (hCaptcha). They process data only on our instructions. ## Don’t send PHI Please do not include protected health information in the contact form or by email. Clinical records are exchanged only through secure, contracted channels. ## Security Avandé is SOC 2 Type II and HIPAA compliant, with AES-256 encryption at rest, TLS 1.2+ in transit, MFA, role-based access and US data residency. HITRUST certification is in progress. ## Retention We keep enquiry data only as long as needed to respond and maintain business records, then delete it. ## Your rights You can ask to access, correct or delete your personal information, or opt out of marketing, by contacting us. Residents of certain US states may have additional rights. ## Changes We may update this policy. The date at the top shows the latest version. ## Questions about this policy? Use our [contact form](https://avande.net/contact) or call 1-833-328-2633. Avandé, 1000 N. West Street, Suite 1200, Wilmington, DE 19801. --- # Terms of Service | Avandé URL: https://avande.net/terms Markdown: https://avande.net/terms.md Last updated: 2026-10-09 Last updated · October 1, 2026 # Terms of Service The terms for using avande.net. - [Privacy Policy](https://avande.net/privacy) - [Terms of Service](https://avande.net/terms) - [Cookie Policy](https://avande.net/cookies) - [Accessibility](https://avande.net/accessibility) On this page - [Acceptance](https://avande.net/#acceptance) - [About the site](https://avande.net/#about-the-site) - [No medical advice](https://avande.net/#no-medical-advice) - [Acceptable use](https://avande.net/#acceptable-use) - [Intellectual property](https://avande.net/#intellectual-property) - [Third-party links](https://avande.net/#third-party-links) - [Disclaimers and liability](https://avande.net/#disclaimers-and-liability) - [Governing law](https://avande.net/#governing-law) ## Acceptance By using avande.net you agree to these terms. If you do not agree, please do not use the site. ## About the site The site describes Avandé’s services. Client engagements are governed by separate written agreements. ## No medical advice Content on this site is general information, not medical, legal or financial advice, and does not create a physician–patient relationship. ## Acceptable use Do not misuse the site, attempt unauthorized access, interfere with its operation or submit PHI through public forms. ## Intellectual property The Avandé name, logo, Ansera Portal, Ansera Cloud and site content belong to Avandé or its licensors. Do not copy or reuse them without permission. ## Third-party links Links to other sites, including anseracloud.com, are provided for convenience. Each site has its own terms. ## Disclaimers and liability The site is provided “as is”. To the extent permitted by law, Avandé is not liable for indirect or consequential damages from its use. ## Governing law These terms are governed by the laws of the State of Delaware, USA. ## Questions about this policy? Use our [contact form](https://avande.net/contact) or call 1-833-328-2633. Avandé, 1000 N. West Street, Suite 1200, Wilmington, DE 19801.